Shipping policy

Shipping Policy

Every Imitari order is personally prepared and packed with care by our team.

Please allow 3–5 working days for processing and dispatch. Once your order has been shipped, you will receive confirmation.

Delivery times may vary depending on your location and the courier service used. Although we aim to dispatch all orders within the stated timeframe, occasional delays may arise that are outside of our control.

Please ensure that your shipping details are entered correctly at checkout, as we cannot be held responsible for orders sent to an incorrect address provided by the customer.

If your order arrives damaged or there is an issue with your delivery, please contact us through our Contact Us page and we will do our best to assist you.

Thank you for your grace, patience, and support for Imitari.